Submit a Return Request
Click on this link or go to the Refund Policy to request a return.
Log in to your account:
In the Email field, enter your email address and click Continue.
Open the email sent from our store in your email account and copy the six-digit verification code included in the email.
Return to the online store and enter the six-digit verification code.
Click on the order you wish to return.
If your order contains multiple items, select the items you want to return.
Choose a return reason and add a note for the store.
Click Request Return.
If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. Once the product has been returned, you will receive a refund.